Mark Hillary is a ghostwriter with two decades experience writing for people who want to be seen talking about technology and CX, but don’t have the time to write.

Mark has written speeches about technology for political leaders in the UK - and beyond. Mark has helped sales leaders and CEOs explain complex ideas in simple, credible language. Mark has even written jokes about the moon for Neil Armstrong.

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• Mark has published 29 books - one published by the UN, one by the British Computer Society

• Mark has written for the BBC, Reuters, and the Financial Times

• Mark has worked as an adviser with the United Nations across Asia and Africa

• Mark has advised several governments and taught MBA students in the UK as a visiting professor

• Mark hosts the CX Files podcast with Peter Ryan